Publication

A Proposed Framework for Integration of Quality Performance Measures for Health Literacy, Cultural Competence, and Language Access Services: Proceedings of a Workshop


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Note: Proceedings contain the opinion of the presenters, but do NOT reflect the conclusions of the Health and Medicine Division or the National Academies. Learn more about the differences between Reports and Proceedings.

The Roundtable on Health Literacy hosted a public workshop featuring invited presentations and discussion of the quality performance measures for integration of health literacy, cultural competence, and language access services. A commissioned paper was presented and the workshop included presentations and discussion of reactions to the paper; the relationship of quality measures to patient-centered care; and approaches to integrating measures in health care organizations. The workshop rapporteur has prepared this proceedings as a factual summation of the session discussions.

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